Privacy Policy

1. Introduction

Brock Logistics LLC ("Company," "we," "us," or "our") operates the website brocklogisticsllc.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or contact us for freight and logistics services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and company name when you submit a quote request or contact form.
• Shipment Information: Origin, destination, freight type, weight, and other logistics details you provide.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically when you visit the Site.
• Communications: Records of correspondence if you contact us by email or phone.

3. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and inquiries
• Provide, operate, and improve our freight and logistics services
• Send transactional communications related to your requests
• Comply with legal obligations and enforce our agreements
• Analyze Site usage to improve user experience
• Prevent fraudulent or unauthorized activity

4. Text Messaging (SMS/MMS)

If you provide your mobile phone number and opt in to receive text messages from Brock Logistics LLC, the following terms apply:

• We may send you transactional and informational text messages related to your freight shipments, quote requests, and service updates.
• Message frequency varies based on your interactions with us.
• Message and data rates may apply depending on your mobile carrier and plan.
• You may opt out at any time by replying STOP to any text message. After opting out, you will receive a single confirmation message and no further texts.
• For help, reply HELP or contact us at [email protected].
• We do not sell or share your mobile phone number or SMS opt-in information with third parties for their marketing purposes or any other purpose.
• Carriers are not liable for delayed or undelivered messages.

5. Sharing Your Information

We may share your information only as necessary and in accordance with applicable law:

• Service Providers: Third-party vendors who assist us in operating the Site.
• Legal Compliance: To comply with law enforcement, government, or court orders.
• Business Operations: In the event of a merger, acquisition, or transfer of assets.

We do not sell or rent your personal information to any third party.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect usage data and improve Site performance. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Site may not function properly without cookies.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of certain data uses, including marketing communications

To exercise any of these rights, please contact us at [email protected].

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: